Refunds apply only to customers who purchased directly from the Vet4Bulldog online store. If you bought from a retailer or a reseller, please seek your refund, return or exchange from the retailer where the product was purchased.
Refunds or replacements are given only on products for which proof of purchase is provided, meaning a receipt, or a label together with purchasing information. If you do not have the receipt, send us whatever appears on your original online purchase that helps us trace the order, such as your name, order number, address and email.
Our 30 Day Guarantee
Vet4Bulldog stands behind every product we sell. You have 30 days from the date of delivery to start a return.
To qualify, ship the product back to us at the address below and send us the tracking number. Return shipping is at the customer’s expense.
What You Get Back
Every refund and every store credit is based on the amount you actually paid for that item on that order. It is not based on the item’s regular standalone price. If the item came as part of a bundle, a special offer, or any discounted order, you receive the discounted amount you paid for it, which will usually be less than the price of the same item bought on its own.
- Unused, sealed items: the amount you paid for that item, refunded to the credit card used for the order.
- Opened or used items: a store credit, issued as a gift card for the amount you paid for that item, which you can use on any future order. Opened and used items are not refunded to a card.
Two Things to Know About Shipping Costs
A refund covers the price of the product. It does not include the shipping you paid on the original order.
If your order qualified for free shipping, meaning over $119.00 before tax within the USA, and the return brings that order below $119.00, the $7.99 shipping cost is deducted from your refund or store credit, because the order no longer qualifies for free shipping.
Where to Send It
Vet4BullDog
Returns Department
4027 Tampa Rd
Ste 3200
Oldsmar, FL 34677
* Please provide us with a tracking number
Before You Ship
If anything here is unclear, contact us before you send the package. It saves time for both of us, and it means your return arrives with the information we need to process it quickly.
Thank You
Dr. Kraemer and The Vet4Bulldog Team
To be clear: supplements or topicals are not substitutes for prescribed treatment. If your dog is unwell, is being treated for a condition, or is already on medication, review any supplement or topical with your veterinarian so it fits the plan you are already following. This page is educational and is not a diagnosis or a treatment plan for your own dog.
